Latest at Neetrix - Customer Management

Neetrix Officially Goes On Sale

Dana Paradovschi — 2010-06-22T10:46:38.4532Z

The business software that puts everything to your fingertips is now out of beta and available to purchase! SiteFront, StoreFront and CRM are the first set of applications that make up the Neetrix suite. Everything you need for your business to save time and do more is online and easy to use, with SiteFront, StoreFront and CRM fully integrated into a comprehensive business software management system.

You can create and maintain websites that would show case your business with SiteFront, trade your services and products on the Internet using StoreFront, and CRM is available to speed up your administrative work and to enhance your relationship with your clients making sure you never miss an opportunity.

Collaborating is made easy with Neetrix business software. Because all these applications work together so tightly, they can help make your day-to-day tasks execute with far greater efficiency, and provide a number of “neat tricks” because of the way the information is shared between different aspects for your business.

Hosted online, Neetrix business software is an economical way to use all the very latest in computing technology. You do not have to buy and install different pieces of software for each business application you might need, in fact you don’t need to install any software as the entire Neetrix suite will run from any modern browser on any operating system be it Windows, Apple Mac or Linux workstation. Neetrix will take care of your software needs without you having to employ IT staff for solving related installation and maintenance problems or needing to purchase thousands of pounds on expensive office equipment.

You can access everything included in the Neetrix business software online, whether you are in your office, home or on the move. You and your team will be continuously connected and the same is true for your customers or suppliers.

We offer you the option of creating a professional website to cater to your particular needs through SiteFront. And with an expanding business, you can also add as many sites as you need. Choosing from the themes, colourways or backdrops is easy and intuitive. Add your own banners, logos or images or upload them from the Internet.

Do you need your own department store on the Internet? StoreFront is offering the perfect solution for highlighting your products. You can start with a main StoreFront website and develop as many sub-sites as you need.

With Neetrix business software you can perform all the usual tasks related to running a business, controlling stock, processing orders or issuing invoices and everything will be integrated with the CRM component to give you a general or detailed picture of how your business is doing at any particular moment. We are here to help you run your business, if you want to know more just contact one of team for a free consultation.

Notifications Galore!

Christian Buenavista — 2010-05-26T14:19:41.2944Z

To run a successful business, you need to be in direct and complete control of all aspects of your organisation. You also need to be able to actively monitor its progress. The new Neetrix notification area provides you with this platform. It gives you immediate access to the most important information about your business no matter where you are in the system.

Through the years, we, at Neetrix, are continually proving our commitment to make your online business experience more organized and systematic, yet still fun and exciting. This new addition to the administration site is such an example, where the monitoring of your business online is both easy and informative.

The new notification bar can be found at the bottom of the administration website. It is always visible and holds various types of alerts and “quick access” tools. The first of the many features of the notification bar are Customer Actions. Neetrix Customer Actions are very helpful for a business as it will let you set reminders and tasks for an individual customer in the CRM system. It will allow you to see what appointments are coming up, actions that are due, and even those tasks that are over due. As you click on a Customer Action on the notification bar, you will be taken directly to the customer’s profile in the CRM system.

In the coming months, our Neetrix engineers will be adding more and more tools on the notification bar making it a primary point of reference in understanding the progress of your business and the jobs that you and your staff need to undertake for a successful business.

We are very excited with what we will be able to do with this new area of the administration system, and look forward to announcing more new features shortly.

As always we welcome any feedback, comments or suggestions about any parts of the Neetrix platform. Please do not hesitate to let us know if you have any, no matter how small!

Internet Explorer 8 Compatibility Update

Adam Saunders — 2009-03-20T18:44:05.8255455Z

Whilst we continue with completing StoreFront, a small update was put out today to address the final version of Internet Explorer 8 (IE8) which was released last night.

It has already been our aim to ensure that Neetrix, as an online software product, is not restricted to only a few of the main stream browsers you may wish to use, and this includes the latest version of Microsoft's web browser. Now the entire administration area is fully working with the newest browser without any need to enable IE's "Compatibility Mode" feature.

We constantly check Neetrix again a lot of different browsers whenever new work is done or changes have been made, and have now officially added IE8 to that list.

Neetrix Customer Management Software Updated

Adam Saunders — 2009-03-13T00:58:27.1998855Z

It has been a busy week, and all the hard work has not been in vein. Today saw more updates for the new Neetrix CRM (Customer Relationship Manager) as more elements were added to SiteFront which now tie the two products together even further. It is now possible to have customers register on your website, adding them directly to your customer database. Not only does this save double entry, but the new elements allow you to configure exactly what information you want to get from the new customer, and to pre-configure any default customer status and/or group that you wish them to start in.

What is more, you can also pre-configure any default action on the account. For example, you can set a task, for a specific member of staff, to manually validate the account, or to set a period of days after the registration in which to have a member of your team contact the customer. In fact the customer actions feature of Neetrix CRM has become a versatile tool with businesses using it in a number of ways, including keeping on top of customer tasks, to using it as an appointment and scheduling system.

The new CRM product is already becoming a very popular essential tool for any business whether used standalone, or as an integral part of other Neetrix services. We've received exceptional feedback because of how easy Neetrix CRM is to use, and how quick it is to setup to suit a very wide ranged of businesses.

Business Information is Key!

Adam Saunders — 2009-03-13T01:17:46.737975Z

To make sound business decisions, having as much information to take into consideration as possible is absolutely key. It's common and too easy to make judgements based on what a fraction of your clients, or perhaps a few friends and family, may have suggested. As trusting as these sources may be, and even though they do have your business at heart, it still is just a tiny amount of information to which make a potentially huge decision against.

Today saw the completion of the Neetrix CRM extra details feature, that allows you to extend the quantity and quality of information you hold on your customers. Having as much factorial information regarding all of your customers can present some massive opportunities that would otherwise may not even have been considered.

Now you can specify any amount of extra information built from a selection of various types, such as straight forward text to dates and times. And you can even pick which information is essential enough to be displayed on the front page of the customer profiles, so that it is immediately available whenever a customer is viewed.