Latest at Neetrix

Whilst we continue with completing StoreFront, a small update was put out today to address the final version of Internet Explorer 8 (IE8) which was released last night.

It has already been our aim to ensure that Neetrix, as an online software product, is not restricted to only a few of the main stream browsers you may wish to use, and this includes the latest version of Microsoft's web browser. Now the entire administration area is fully working with the newest browser without any need to enable IE's "Compatibility Mode" feature.

We constantly check Neetrix again a lot of different browsers whenever new work is done or changes have been made, and have now officially added IE8 to that list.

It has been a busy week, and all the hard work has not been in vein. Today saw more updates for the new Neetrix CRM (Customer Relationship Manager) as more elements were added to SiteFront which now tie the two products together even further. It is now possible to have customers register on your website, adding them directly to your customer database. Not only does this save double entry, but the new elements allow you to configure exactly what information you want to get from the new customer, and to pre-configure any default customer status and/or group that you wish them to start in.

What is more, you can also pre-configure any default action on the account. For example, you can set a task, for a specific member of staff, to manually validate the account, or to set a period of days after the registration in which to have a member of your team contact the customer. In fact the customer actions feature of Neetrix CRM has become a versatile tool with businesses using it in a number of ways, including keeping on top of customer tasks, to using it as an appointment and scheduling system.

The new CRM product is already becoming a very popular essential tool for any business whether used standalone, or as an integral part of other Neetrix services. We've received exceptional feedback because of how easy Neetrix CRM is to use, and how quick it is to setup to suit a very wide ranged of businesses.

Register today and see how much Neetrix can help your business!

To make sound business decisions, having as much information to take into consideration as possible is absolutely key. It's common and too easy to make judgements based on what a fraction of your clients, or perhaps a few friends and family, may have suggested. As trusting as these sources may be, and even though they do have your business at heart, it still is just a tiny amount of information to which make a potentially huge decision against.

Today saw the completion of the Neetrix CRM extra details feature, that allows you to extend the quantity and quality of information you hold on your customers. Having as much factorial information regarding all of your customers can present some massive opportunities that would otherwise may not even have been considered.

Now you can specify any amount of extra information built from a selection of various types, such as straight forward text to dates and times. And you can even pick which information is essential enough to be displayed on the front page of the customer profiles, so that it is immediately available whenever a customer is viewed.

For those superstitious types, Friday the 13th is generally seen as an unlucky day, but that simply isn't the case for Neetrix customers today.

We have just released another series of updates, the most significant of which was with the customer management tools that come with Neetrix StoreFront. In the past, access to the customer management tools would only be available if your account has StoreFront available. However, now you can have all the benefits of managing and tracking your customer information online without needing the complete e-commerce application.

All these customer tools will be available under Neetrix CRM which will the newest product in the Neetrix Suite, and provides you the ability to manage, track, and sales force your way through your customer information online within Neetrix. Having access to your customer information from anywhere in the world, tracking what tasks need to be done with each individual customer and keeping a history of customer notes are all essential tools for a successful business, and Neetrix CRM offers all of these plus much more.

By using Neetrix CRM with Neetrix SiteFront content management system, you can also create multiple secured customer areas on your business websites! This means that you can now provide rich content and online tools that are only available to those that you choose.

Keep watching this space! We have more to come!

If you are not yet using Neetrix, register today, or talk to one of our sales representatives about how Neetrix can empower your business.

It can be a surprise to some that starting a new business in the middle of a recession or financial depression has been proven to be the best time. Some of the most successful companies around today started in the depressions of the 80's and 90's. The reason is pretty simple, business plans are much more conservative because general expectations are naturally low, and expecting a slower uptake than the usual over enthusiastic business plan predictions, means that businesses are also conservative about spending in order to keep the cash flow positive.

If you can keep your costs down, but are able to serve your customers as well as or better than your competitors, then you have a much greater chance of success. Using Neetrix empowers your business with tools that help you focus on what is most important, whilst not neglecting everything else that must be done. It not only provides incredible value for money, but offers services that can really help you stand out from the crowd.

If you have ever thought about starting your own business, or want to use technology that can really help your business through the hardest times, register today and see what Neetrix can do for you!

Information is the new gold, and keeping your precious data safe requires the very best in security measures.

Along with further updates to the Neetrix system, as well work being carried out on the, soon to be announced, 7th product in the Neetrix online business software suite, the strongest 256bit encryption layer was added to the administration site to ensure that your data and your customers data remains ultimately safe.

After the latest updates, our efforts to ever improve the efficiency of websites was evidently illustrated, when a new customer decided to move their DotNetNuke site from a dedicated server to the Neetrix platform.

Unknown to us they made their own independent tests after the site was moved, to test the time the pages were served to the web browser as they didn't want the site to slow down for their customers and potential customers. In DNN they measured a reasonable response time average of 0.6 seconds. They immediately came to us when they were shocked to find exactly same test on their new Neetrix website has the average response time of 0.1 seconds. That is a whole 6 times faster, and as small as 0.6 and 0.1 seconds are, they found it very much noticeable in using the new site.

They were also anxious to tell us that they tested the site through Y-Slow, Yahoo's FireFox tool that gives sites gradings based on the way that the site is served to the web browser. On the DNN platform they received Grade F, which we later found to be common place with most websites, showing little effective website provisioning. After moving to Neetrix they were once again shocked to find their site go straight to Grade A.

So, not only had they saved money on hosting the website, but they found it quicker and easier to manage, and the site was more responsive to use. Which means they should get better search engine rankings in due course. A win on all counts!

Ever since the Neetrix platform was a twinkle in the eye, it has always been the top of our priorities to ensure that the system is always responsive, and that includes SiteFront sites as well.

Today saw another update that spearhead the clean look and feel of the administration area whilst improving the already very fast response times even more, and adding additional means to ensure SiteFront business websites are also faster.

People like fast websites, and this has even been highlighted by Google where they now include the response times into their page ranking. What this means is that if a competitor site is faster than your own business site, they will have better search engine ranking that you will. This is why we take response times so seriously, as a successful website is based up how well it is found.

Improvements were also made to the way page content is managed within SiteFront based on the feedback we received, so that it is more apparent to where you are adding content on the page, and easier to understand the different areas to which content is accepted.

We would like to thank everyone that has sent us feedback. It has really helped to shape Neetrix into the great business software solution. There is more planned improvements but will now place all of the development effort into completing the StoreFront which a lot of our clients have been eagerly waiting for.

On the news today, there was an interesting article regarding the usual doom and gloom for the recession. Whilst some bigger businesses are cutting jobs left and right, there was one positive note from Dominos, the high street pizza delivery company, who has actually been making a considerable increase in turnover infact 10% where others have been dropping a similar amount.

In times when people seem to have less money, or should I say, are more aware of their spending, eating out is definately off the list, and eating in becomes the preferred way to save both time and money. This may partly explain how a company like this may stay so strong in such a climate, but what really made Dominos stick out in comparison to their competitors? According to Dominos, it was their online sales platform that had the most significant impact in the increase in sales.

This is true with many online retailers we speak to. They are finding their online stores increase with people shopping online. I suppose it is obvious that when everyone starts counting the pennies, they'll automatically look for the lowest price tags they can, and that means looking online.

If your business isn't selling online, you could be missing a massive market potential. Now with Neetrix, it is easier and more cost effective than ever to do so. Be sure to register today, and get ahead of your competitors.

One of the hardest technical challenges when developing web based applications like Neetrix, especially when it includes advanced page editing systems like Neetrix SiteFront CMS, is making it all work across all the different operating systems and web browsers.

This is something easily taken for granted, but to actually accomplish some ideal user screens, even on today's modern browsers, can be difficult. Even with browsers following standards, they interpret many things differently.

Today we put out another update from over Christmas and the New Year, that handles some of these challenges, ensuring that Neetrix isn't just compatible with one or two web browsers, but across all major web browsers, on all major operating systems.

We look forward to this month's development as we continue with Neetrix StoreFront ecommerce and product management application, and the CRM (customer relationship manager) that comes with it.

On behalf of the entire Neetrix Team, I'd like to say Happy New Year to all our partners, customers and visitors.

2009 is going to be a very exciting year for everyone at Neetrix, and even more so to the businesses that use it!

Finally our own site is placed fully live. It is completely powered by Neetrix SiteFront, ensuring that we are using the same tools that our customers use, and providing us the ability to keep in touch with everyone. This is very important to us, as we like our customers to know about all of the regular updates to our products we make.

If you are interested in using Neetrix, and what to try it out for your business, you can now Register Online using our new website!